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Home > How we work

We are open 24/7
BijzonderMOOI* online shop is open 365 days per year, 24 hours a day. You are welcome to visit our shop and place an order for unique design gifts and special home accessories at anytime.

Payment
Shipping
Returns
Complaints
Extra

Easy and secure payment via credit card, or wire transfer
You can pay by credit card (Visacard, Mastercard) or by wire transfer. We work with an secure payment provider: Buckaroo. You can also pay with PayPal. Click on the images for more information.

Acceptance Mark

 
 
Fast shipping
We supply directly from stock. Orders placed and paid for before 2 pm on a business day are shipped the same day. Some products take longer to ship! The applicable delivery time is listed with each product. All prices are inclusive VAT (21%).
 
Shipping costs:
 
* Netherlands € 3,99
* Belgium € 6,95
* Germany € 7,95
* Denmark € 17,50
* Sweden € 17,50
* Ireland € 17,50
* Finland € 20,00
* United Kingdom € 15,00 (We do not deliver to the Channel Islands)
* Other countries inside the European Union  € 15,00
 

Delivery estimates are good faith estimates only. BijzonderMOOI* will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes. The risk of loss and title for all merchandise purchased passes to you upon our delivery of the merchandise to the carrier.
 
Returns are no problem
We have a ‘no quibble’returns policy. Merchandise purchased from BijzonderMOOI* may be returned  to BijzonderMOOI* within 10 days from day of delivery only if accompanied by the original receipt, in original condition and in original packaging. Returns must be authorized via email by BijzonderMOOI* prior to shipping. Please send your return request to order@bijzondermooi.nl accompanied by the order number.

Wait for consent by mail. You receive a returnnumber which you have to write down on the packinglist and add it to the box with goods.

Once authorized, the returned goods must be properly packaged at the customer’s own expense and sent to:

BijzonderMOOI*
Marian van Eck
De Schakel 17
5651 GH Eindhoven
The Netherlands

Upon receipt of the goods in good condition, BijzonderMOOI* will within 14 days refund the total amount for the returned goods to the bank account specified.

We handle complaints immediately
If you have a complaint, please contact us (Marian van Eck) by email at order@bijzondermooi.nl. We will follow up immediately and rectify any reasonable complaint.

Our Terms and Conditions, as filed with the Chamber of Commerce of Eindhoven under number 17208157, apply to all orders and agreements with BijzonderMOOI B.V. Click here to view our terms and conditions.

Additional information
For information about stock or questions about your order please send an e-mail to order@bijzondermooi.nl or call +31-40-2905116. 
 
We value your opinion
Our customers are very important to us. That is why we would like to hear your opinion about our products and service. We invite you to write an email to info@bijzondermooi.nl with any comments or suggestions you may have.